Services

In a world with so many choices for platforms and providers, meeting your commerce goals can be a daunting task. Operating an innovative site with the ability to scale – and finding the right partner to support, guide, and build it – is a necessary investment in your business’ future. As the industry-leading provider, PDS is your one-stop-shop for building a cutting-edge commerce solution designed to suit your business’ growing needs.

Our services include:

Implementation

Our experienced team of architects, developers, and engagement managers will build a personalized, multi-device online storefront based on the needs of your business and your customer base.

To ensure a successful implementation, we will:

  • Set key milestone deadlines
  • Maintain consistent communication
  • Transfer pre-existing systems when possible
  • Integrate on- and offline retail management systems
  • Help select and integrate 3rd party logistics vendors

Creative

With an increasing number of shoppers browsing and buying on mobile devices, web design is no longer one size fits all. Our exceptional design team can create a digital presence for your business that elevates your brand and increases traffic and conversion.

Our design team will:

  • Optimize the user experience and interface (UX/UI design)
  • Create optimized responsive designs

Consulting

Being prepared to adapt your commerce strategy to keep up with – or stay a step ahead of – ever-changing advances in technology and customer needs is a necessity. Our strategic consultants are available to work side-by-side with you from the start of your project to its completion, and beyond, to help you meet and exceed your commerce goals.

To guide your business into the future, we will:

  • Evaluate your business and provide recommendations
  • Offer training and operational assistance
  • Provide guidance and forward planning

Support

We understand the angst that sets in when something goes wrong with your site – whether a bug is discovered, your site experiences problems, or there’s something that needs to be changed. In situations like these, time is of the essence, and the last thing you want is to be scrambling for a solution to the problem.

To alleviate challenges with your site, we:

  • Operate a 24/7/365 on-site call center
  • Assign you a dedicated account representative
  • Give you your own dedicated phone line for support
  • Triage and resolve emergencies and support desk inquiries
  • Provide customized escalation and notification procedures